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GlossaryTerms and Definitions

Term 

Definition 

Aboriginal person 

A person of the Aboriginal race of Australia according to the Aboriginal and Torres Strait Islander Act 2005. 

Academic year 

The period between the first day when the First Semester begins and the last day before the Summer Vacation begins. 

Academic Advantage 

A superior or favorable position in career progression by academic staff at EIA or additional credits applied to activities and assessments as part of a study progression, or an adjusted improvement of a testamur or transcript of students at EIA. 

Academic Duties 

Academic duties include all activities conducted by academic staff to pursue excellence in teaching and learning, research and scholarship and student support and administrative work. 

Academic Integrity 

The principle and practice that involves upholding ethical standards and being honest, fair and responsible, in all aspects of academic work, including learning, teaching and research. It is crucial to the academic community, including for students, teachers, coordinators, researchers and administrators and collaborators outside of EIA. 

Academic Grievance 

A grievance can be defined as a student’s expression of dissatisfaction with any aspect of EIA’s services and activities. This includes but not limited to students’ course structure and information, intervention strategies, reviewing academic results, examinations or any other academic decisions and processes. 

Academic record/transcript 

An academic record (also known as an academic transcript) is an official statement issued by EIA of a student’s grades in all courses for which that EIA has enrolled the student has been enrolled at EIA. The record shows credit granted for prior study. 

Academic Misconduct 

Any activity or attempt by a person to gain an academic advantage or help others to gain an academic advantage which the academic community deem as unethical and unfair behavior. 

Accounts Payable 

The EIA Finance Department responsible for the processes relating to issue payment to Suppliers for goods and services. 

Activation 

Process whereby all, or a portion of this plan is put into effect. 

Advanced Standing 

 

The acceptance of previous learning and appropriate allocation of credit which shortens the length of the current course based on prior learning or related work experience that a student or an applicant to EIA has. See also Credit and Recognition of Prior Learning. 

AQF 

 

Australian Qualifications Framework 

Articulation agreement 

An arrangement that enables students to progress from a completed qualification to another with admission and credit in a defined qualification pathway between RTOs and EIA. 

Articulation arrangement 

 An agreement between EIA and an external institution that allows a student to gain admission and credit from their previous qualification(s) obtained at the external institution towards a EIA award. 

Asset 

An economic value item with an expected useful life of 12 months or more that is either owned or used by EIA. An asset can be tangible or intangible, and can be acquired through purchase, bequest or as a result of construction such as a new or refurbished building or facility. The following should be noted when classifying assets: 

  • Assets which are in the construction phase are known as work-in-progress asset 
  • Improvements to any leased properties are classified as assets, but other leased items such as printers and computers are not assets. 

Access and equity 

The EIA is responsive to the individual needs of people, whose age, gender, cultural, religious or ethnic background, disability, sexuality, academic and intellectual level, employment status or location may deter their access and participation in the activities of their study at EIA and achievement of expected outcomes. 

Assessment 

Methods and approaches to evaluate student comprehension of knowledge and skills learnt, and the achievement of prescribed learning outcomes 

Assessment Criteria 

An evaluation of students’ understanding, knowledge, capability and skills related to the intended learning outcomes in a specific unit and an overall course. 

Assessment Item 

Body of work used to evaluate a student’s learning, example Essay, Assignment, Project and Examination 

Assessment Task 

A piece of work that forms part of an assessment item. 

  • Grade: The outcome of an assessment, indicating a student’s level of performance. 
  • Learning Outcome: The set of knowledge and skills (and its application) a student should achieve (has achieved) as a result of learning. 
  • Moderation (of assessment and results): The quality assurance and control processes and activities involved in ensuring consistency and comparability of standards of student performance, appropriateness and fairness of assessment judgments, as well as the validity and reliability of assessment tasks, criteria, and standards. 
  • Results: Summary of student performance across the unit or course. 

 

Assessment Outcome 

The mark and corresponding grade allocated by an assessor to a student for an assessment item. 

(First year) Attrition rate 

The percentage of first year commencing students (higher education only) in a year who neither complete nor return to study in the following year. 

 

  • R1 = Commencing students (headcount) in Year X 
  • R2 = Completing students (headcount) in Year X 
  • R3 = Completing students (headcount) in Year X+1 
  • R4 = Continuing students (headcount) in Year X+1 
  • 1st year Attrition rate  

Advanced standing 

See exemption. 

Appeal 

An appeal is a request by a student for reconsideration of the outcome of a grievance or complaint. 

Accounting system 

MYOB 

Affiliate 

A person who is linked to EIA through professional, academic or community engagement 

Approver 

A person who has delegated authority by the Finance Manager to review and approve journal entries 

APPs (Australian Privacy Principles) 

A set of principles outlined in the Commonwealth Privacy Act 1988 governing the collection, management, use, disclosure and transfer of information by organizations, such as EIA. 

ATAR 

Australian Tertiary Admission Rank or ATAR is a number between 99.95 and Zero that reports a student’s rank position relative to all other students. 

AQF 

Australian Qualifications Framework 

Award 

An award is a qualification that is granted or conferred by EIA on completion of an accredited higher education course. 

Awarded Course 

An awarded course is a structured combination of approved units which, when completed, qualifies a student for an award. 

Bachelor Degree 

A qualification awarded based on successful completion of an undergraduate course 

Benchmarking 

Is defined as a structured, collaborative, learning process for comparing an organization’s practices, processes or performance outcomes according to the Tertiary Education Quality and Standards Agency (TEQSA). Benchmarking and evaluation activities are applied to inform EIA, through provision of internal and external reference points, to measure its effectiveness in achieving its performance objectives (benchmarks) and to place these achievements in a broader environmental context.  

Block credit 

 

Credit is given at the maximum limit that EIA decides, depending on previous qualifications and experiences or one or fewer than the maximum credit points toward the course and qualification. 

Borderline Results 

A result at the boundary of a certain grade classification 

Building and land 

 

  • buildings and land that is owned freehold by EIA and used for the purpose of learning and teaching, research and industry engagement 
  • investment properties held primarily to earn rental income 

Capital improvements to buildings are categorized as building assets, and include substantial renovations, alterations, additions and structural changes that increases the useful life of the building or to amend it for different uses. Regular repairs or maintenance are not classified as building assets. 

Bullying 

Repeated unreasonable action directed towards a student, or a group of students, or staff member. 

Business Continuity Planning 

 

A process that helps develop a plan document to manage the risks to EIA Higher Education, ensuring that it can operate to the extent required in the event of a crisis/disaster. 

Business Continuity Plan 

 

A document containing all of the information required to ensure that EIA Higher Education is able to resume critical business activities should a crisis/disaster occur. 

Business Impact Analysis 

The process of gathering information to determine basic recovery requirements for EIA’s key business activities in the event of a crisis/disaster. 

Capitalized asset 

 

An asset that at the time of acquisition is of the value(s) listed in Table A. The values include all costs related to preparing the asset ready for use but exclude any GST or cost of item(s) purchased for future use for repair or maintenance. Items that are purchased in bulk will be recorded at the individual cost. 

Central Examination 

Examinations held in the period immediately following the teaching semester. 

Cheating 

Acting dishonestly or unfairly in order to gain an advantage 

CRICOS Code 

The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) code represents a unique identification of all registered providers, which offer courses to overseas students studying in Australia. 

Critical Incident 

 

An extraordinary or unexpected traumatic circumstance or event, involving professional or personal threat, which may or may not evoke extreme injury, stress, fear or anxiety. It is part of emergency management to provide appropriate intervention and supports when there is a critical incident. 

CSC 

The Card Security Code on each payment card, for example: 

  • CVV2: Card Verification Value 2 (Visa) on signature panel 
  • CVC2: Card Validation Code (MasterCard) on signature panel 

CID: Card Identification Number (American Express) above logo on front of card 

Cardholder Data 

Data consisting of the full Account Number, or data in the form of the full Account Number and any of the following: cardholder name, expiration date and/or CSC. 

Collusion 

A deception conducted in secret or conspiracy to cooperate in the form of drafting or writing a piece of work together, arranging the way to complete an activity or assessment together or contributing to or allowing the distribution of questions, answers and/or past/present completed assessments, in order to gain an advantage by a person or a group of people. 

CoE 

Confirmation of enrolment. 

Cognate Course 

Courses that have the same or similar fields of study, discipline or specialization. 

Core unit 

A unit within a course that a study must study. 

Corruption 

Is an abuse of power and trust in order to gain personal advantage. It is a deliberate attempt to change, steal, disguise, conceal, bribe, lie and breach a corporate legal duty of care for others and the organization’s documentation. 

Course 

The combination of units that contribute towards a EIA award qualification. 

Course Commencement Date for international students 

Refers to the start date indicated in the first eCoE issued by Edvantage Institute Australia to a student, OR the commencement date in the eCOE for which the student visa is granted.  This does not refer to the deferred or subsequent eCoEs. 

Course Commencement Date for domestic students: 

Refers to the start date indicated on the Letter of Offer which contains student rights and responsibilities and it is accepted by the student in order to be enrolled into the course at Edvantage Institute Australia. 

Course Fees 

 

The payment received by Edvantage Institute Australia for providing the course to the student, which includes: tuition fees, course material fees and enrolment fee. 

Compulsory trimester 

A period of study where an international student must be enrolled. Trimester 1 (March) and Trimester 2 (July) are compulsory trimesters. 

Contract Cheating 

 

A form of plagiarism that occurs when a staff/student outsources their tasks or assessments to a third party, which may include a commercial provider, a current/past student, members of a family, social or professional acquaintances. 

Campus 

The term “campus” means: 

  • any property or establishment owned or controlled by EIA that is within proximity to the main principal place of business and that is used by the EIA to support the institution’s educational purposes and/or for housing students. 

property with the same proximity of the main principal place of business that is owned by the EIA but controlled by another person is used by students and supports institutional purposes (such as a food or other retail businesses). 

Casual/Sessional Work Contract 

 

The engagement has these characteristics: 

  • the member of staff is engaged and paid on an hourly or sessional basis; and 
  • the member of staff has no entitlement to paid annual leave, paid sick leave or paid longservice leave. 

 

Members of staff who have a fulltime or fractional fulltime work contract for a limited period of time are not to be classified as having a casual work contract. 

 

Members of staff with a casual work contract are often engaged in circumstances where there is no continuing position available, there is no commitment to continuous engagement and a nonrecurring requirement for labor is being met. Members of staff with a casual work contract may be engaged for either a short or long period; they may be required to perform either a wide or a narrow range of duties; and the number of hours worked per week may be less than, equal to or greater than the hours worked by a member of staff with a fulltime work contract. 

Casual staff 

 

A staff who is engaged and paid hourly, and has no entitlement such as sick leave and annual leave. 

 

  • the member of staff is engaged and paid on an hourly or sessional basis; and 
  • the member of staff has no entitlement to paid annual leave, paid sick leave or paid longservice leave. 

 

Members of staff who have a fulltime or fractional fulltime work contract for a limited period of time are not to be classified as having a casual work contract. 

 

Members of staff with a casual work contract are often engaged in circumstances where there is no continuing position available, there is no commitment to continuous engagement and a nonrecurring requirement for labor is being met. Members of staff with a casual work contract may be engaged for either a short or long period; they may be required to perform either a wide or a narrow range of duties; and the number of hours worked per week may be less than, equal to or greater than the hours worked by a member of staff with a fulltime work contract. 

Census Date 

 

The deadline by which your enrolment and fees must be finalized for each semester. It is the last day that you can withdraw from a course(s) without incurring financial liability for student contribution or tuition fees. 

Credit 

Components of study units that recognized as value for each subject undertaken toward a course and its qualification. Credit is an indication of the required hour’s students are expected to study per week and the duration of the course. 

Credit outcomes 

The decisions of determining a student’s application for credit or credit transfer. 

Credit transfer 

The procedure of granting a student credit equivalent of the previous study completed or partially completed from other learning institutions. 

Creator 

A person authorized by the Financial Manager to create and input journal entries into the accounting system. 

Continuing staff 

A staff with an employment contract that has no fixed end date. It can be full time or part-time basis. 

Content 

Refers to text, photos, images, documents, videos and other information that is made publicly accessible online to internal or external users. 

Defer 

To delay commencement or continuation of a course of study with approval by EIA. 

Deferred Examination 

An examination that occurs after the Central Examination period, usually as a consequence of an approved special consideration application. 

Default day 

 

Refers to the date specified on the student visa refusal letter, in the event that an international student is refused an Australian student visa. This day is not included in the count for the purposes of refund calculations. 

DIBP 

Department of Home Affairs is the regulatory body responsible for the issuance of visas to students. 

Disaster 

A serious disruption in the community, caused by the impact of an event, that requires a significant coordinated response by the State and other entities to help the community recover from the disruption. 

Discrimination 

Discrimination takes place when a person is vilified or treated less favorably than others due to their race, circumstances, religious beliefs, characteristics or industrial activities. 

 

  • Direct Discrimination: occurs when a person, organization or group of persons treat, or propose to treat another person, organization or group of persons unfavorably because they have a certain attribute. 

Indirect Discrimination: includes rules, procedures, practices, requirements or policies which seem to be non-discriminatory and equally applicable, nevertheless are operated in such a way that has, or likely to have disadvantaging effects on a person, organization or certain groups of people, without a just cause. 

Domestic student 

A student who is an Australian or New Zealand citizen or a permanent resident of either country. 

Examination (Exam) 

 

A formal assessment of the student’s level of attainment against specified unit learning outcomes (usually in relation to their knowledge and understanding of unit materials, and their ability to apply such knowledge) under ‘exam conditions’. 

Exemption 

An exemption is granted by EIA when a student is not required to undertake a part of a unit of study, a unit, or units of study because of prior studies or work experience. Such exemption is referred to by various names, such as “credit”, or “advanced standing”. 

Expense Management System 

A system used by EIA by which to record expense transactions, and transferred onto MYOB. 

Extenuating circumstances 

 

An extenuating circumstance is a situation, related to but not limited to medical, family, work, or personal, that is unforeseen, unplanned and outside of a person’s control which may affect his/her academic or professional performance. 

Exam Conditions 

 

The setting for the conduct of exams (usually in a quiet room/venue), bounded by strict exam rules, such as silence in the exam room, specified times when students can enter or exit the exam room, allowable items/materials, ‘no cheating’ policy (i.e., no looking at other student’ work, and no communication with other students during the exam), and designated seating. An invigilator/examination supervisor ensures that all students abide by the exam rules. 

Equivalent Full-Time Student Load (EFTSL) 

 

An equivalent full time student load. It is a measure of the study load, for a year, of a student undertaking a course of study on a full time basis, where the student undertakes a standard program of studies. 

Electronic Confirmation of Enrolment (eCoE) 

 

This definition only applies for students who are on student visa at the time of enrolment. This is an official document printed via the PRISMS (Provider Registration and International Student Management System) system on behalf of the Australian government confirming the enrolment of a student in a course.  This document is required for an international student to apply for a student visa. 

Equitable Access 

 

The control of access to a restricted location, online environment, resources and amenities based on a fair and equal decision-making process that determine the nature and level of access without any discriminatory criteria. 

Emergency 

An abnormal incident posing a threat to the safety of students, employees, the environment, facility or asset, which can be brought under control using the resources and procedures for emergency response that EIA has in place. 

Emergency Response Procedure 

A procedure to effectively control an emergency situation whenever it arises. The document describes the actions to be taken by EIA personnel in the event of an emergency. 

Emergency Services Agencies 

 

Refers to the government and governing agencies that provide services covering all phases of emergency and disaster management. It includes, but is not limited to, Police, Fire and Rescue, Ambulance, Emergency Management Agencies, Critical Management Team and the Australian Federal Police. 

Enrolment 

After the student signs the Student Written Acceptance Agreement, they are considered enrolled. 

Enrolment Fee 

 

The fee payable when an application is made to Edvantage Institute Australia for an enrolment to a course or qualification.  This fee is a non-refundable fee covering the cost of administration. This fee is applicable for every course a student applies for. 

EFTPOS 

Electronic Funds Transfer Point of Sale. EIA applies a variety of EFTPOS machines that accept Debit, Visa, MasterCard and American Express Payment Cards. 

Facilities and Infrastructure 

 

EIA facilities and infrastructure include a structure of space, amenities, and equipment that are in a physical location, online environment or a blended mode which combines physical and online environment. 

Fixed-term staff 

A staff which is employed for a fixed period, with a start and finish date. It can be full time or part-time basis. 

Formal learning 

Courses or programs that use instructional methodologies based on objectives and goals for a set qualification. 

Full-time 

Work Contract 

 

The engagement has these characteristics: 

  • it is for a continuous period (although this may be for a limited period of time); and 
  • the full range of duties which are appropriate to the job or position are to be performed; and 
  • the duties are to be performed on a regular basis; and 
  • the number of hours to be worked each week are at least equal to the number of hours specified for full-time work under the relevant award (if the number of hours for full-time work for a member of staff with a non-academic classification is not specified in a relevant award, a minimum of 35 hours per week is to be used for this criterion); and 
  • they have an entitlement to paid annual leave, paid sick leave and, where relevant requirements have been met, paid long-service leave. 

 

A member of staff who has a number of work contracts for fractional fulltime work or casual work, and which in aggregate involve the same or a greater number of hours for a member of staff with a fulltime work contract, is not classified as having a fulltime work contract. 

Furniture 

Includes chairs, desks, workstations, bookshelves etc. 

Fractional Full-time Work Contract 

 

The engagement normally has these characteristics: 

 

  • it is for a continuous period (although this may be for a limited period of time); and 
  • the full range of duties which would be appropriate to the job or position were it to be undertaken by a member of staff with a full-time work contract and with the same classification type and level, are to be performed; and 
  • the duties are to be performed on a regular basis; and 
  • the number of hours to be worked each week is a specified fraction of the number of hours which would be worked by a member of staff with a full-time work contract for the job or position and with the same classification type and level; and 
  • their remuneration is a specified fraction of the remuneration for a member of staff with a full-time work contract for the job or position and with the same classification type and level; and 
  • they have a pro-rata entitlement to paid annual leave, paid sick leave and, where relevant requirements have been met, paid long-service leave. 

Fraud 

Entails dishonest behavior resulting in financial loss. It is a deliberate deception to give false information, secretly hide wrongdoings, damage or destroy documentation and remain silent and comply with others fraudulent behavior. 

Free intellectual inquiry 

 

Is defined as having the right and opportunity to undertake certain academic, intellectual and expressive activity without apprehension of hindrance or reprisal. 

EIA 

Edvantage Institute Australia Pty Ltd, trading as Edvantage Institute Australia. 

Grade 

The outcome of an assessment, indicating a student’s level of performance 

Grievance 

A complaint that arises from staff in regards to behavior, actions and/or treatment from another staff or management, which adversely impacted the staff’s ability to perform their duties. It can be due to personal concerns, work-related concerns or a combination of the both. 

Goods 

Items that form a tangible and physical economic output including materials, equipment, products and commodities. 

Goods and services 

All tangible items, including property (except real estate property) and all types of services. 

Graduand 

A student who has completed their course of study and is eligible to graduate. 

Graduate 

A graduand who has their award conferred by EIA. 

Graduation in absentia 

Conferring a student without their presence at the graduation ceremony. 

Harassment 

 

An unfavorable treatment based on particular individual characteristics, including race, gender, sexual orientation, age, disability, culture, religion, marital status, parental responsibilities or community associations. Harassment can be displayed in various forms including but not limited to conversations, comments, jokes, electronic messages, printed materials and social media. 

Hazard 

A source of potential harm or a situation with the potential to cause harm to people, property or the environment. 

HR system 

Employment Hero 

Human Resource Management 

 

A series of functions focusing on policies and systems that are designed to ensure consistency in employment practice and to maximising employee’s performance to meet the strategic and organizational development objectives of EIA. 

Indigenous Australians 

Australians who are the descendants of the Aboriginal and Torres Strait Islander peoples. 

Information 

Consists of personal information and sensitive information as defined in the Privacy and Data Protection Act 2014 (Vic); and health information, which consists of information or medical opinions based on physical, mental and psychological health as defined in the Health Records Act 2001 (Vic). 

Informal learning 

Related to work experiences that are not limited to a rigid curriculum, encompassing a range of learning approaches. 

Indigenous Australians 

Australians who are the descendants of the Aboriginal and Torres Strait Islander peoples. 

Interruption of Studies 

An authorized delay of study by a student who is enrolled in a course. 

Intervention strategy 

A study strategy and management plan aiming to meet minimum academic standards that are devised by a student in consultation with a counsellor. 

International Student 

A student who is not an Australian or New Zealand citizen or a permanent resident of either country. 

Intangibles 

Includes computer software installations, trademarks, and patents. Intellectual property is not categorized as an asset unless it can be measurable. 

Instant Message 

A type of online chat which offers real-time text transmission over the internet. 

IELTS 

International English Language Testing System 

ICT (Information and Communication Technology) 

 

 All of the ICT Resources and Facilities including, but not limited to: mail, telephones, mobile phones, voice mail, SMS, fax machines, email, network, e-services, ID, computers, printers, access infrastructure, services or facilities that EIA owns, leases or uses under License or by agreement. 

Key business activities 

 

Those activities essential to deliver teaching and learning services and achievement of EIA’s Higher Education strategic objectives. 

Learning Outcome 

The set of knowledge and skills (and its application) a student should achieve (has achieved) as a result of learning. 

Leasehold improvement 

Any improvements paid by EIA on a property which is leased. 

Letter of offer 

A formal letter for a place at EIA. The letter will include the nominated course, the duration, the associated fees and other related information. 

Loss 

The fact of losing of human, financial, resource or reputational to EIA. 

Local asset 

Asset whose value excluding GST at the time of acquisition is listed in Table A. 

Library collection 

Hard copies and electronic copies of books, journals, videos, audios, data and other related materials. 

Manager 

A manager is a staff with leadership role and who are responsible for conducting a performance review of another staff under them. 

Manual Handling 

 

Any activity requiring the use of force, exerted by a person to lift, push, pull, carry or otherwise move, hold or restrain an object. 

 

Hazardous Manual Handling: 

a manual handling that involves any of the following: 

  • Repetitive or sustained application of force; 
  • Repetitive or sustained awkward posture; 
  • Repetitive or sustained movement; 
  • Application of high force; 
  • Exposure to sustained vibration; and 
  • Handling of loads that are unstable, unbalanced or difficult to hold. 

 

Minimum academic standards 

The level of minimum attainment of learning outcomes measured by a grading system that must be achieved by a student as required to complete a course. 

Minimum payment to obtain course CoE 

 

International students must pay the required deposit at the time of the acceptance of the offer. At EIA’s discretion, the amount may be reduced at the time of issuing an eCOE. However, the student will not be admitted to the course until the total minimum payment required has been received. 

Moderation (of assessment and results) 

 

The quality assurance and control processes and activities involved in ensuring consistency and comparability of standards of student performance, appropriateness and fairness of assessment judgments, as well as the validity and reliability of assessment tasks, criteria, and standards. 

Mode of Study 

 

The mode of the study shows whether a student is currently studying in a full-time or a part-time workload, and on-campus or off-campus (online) or a blended of on- and off-campus study. 

Musculoskeletal disorder (‘MSD’) 

Might be caused in whole or in part from repetitive and heavy manual handling which resulted in work-related injury, illness, discomfort or disease, whether occurring all of a sudden or over some time. 

Multifunction Device 

A network-connected printer/scanner/copier/fax machine. 

New staff 

A person who has not been employed by the College before, or a person who is re-employed by the College after a break in service. 

Non-compulsory trimester 

Trimester 3 (Nov) is a non-compulsory trimester. 

Non-Academic Grievance 

 

A grievance can be defined as a student’s expression of dissatisfaction with any aspect of EIA’s services and activities. This includes but not limited to admission processes, enrolment processes, treatment from EIA students or staff. 

Non-formal learning 

 

The main component is the flexibility the program or the course provides due to the content and how it is created. The content is not structurally limited, allowing for further creativity to enhance student learning. 

Non-tuition fees 

Non-tuition fees cover items not directly related to tuition; this includes Material Fees. 

Nominated Responsible Officer 

The Accounts Officer, or any other officer as authorized by the Finance Manager, to be responsible for cash receipting. 

Nominated Billing Officer 

The Accounts Officer, or any other officer as authorized by the Finance Manager, to be responsible for creating invoices using MYOB. 

National Code 2018 

The National Code of Practice for Providers of Education and Training to Overseas Students. 

Needs analysis 

Analysis in depth the current and predicted needs for the goods or services. 

Next-of-kin 

 

The person or persons formally nominated by a EIA employee/student to be contacted in the case of that employee sustaining injury or losing their life. 

Office equipment 

Includes phones, tablets, laptops, computers, photocopiers and printers, projectors, modems, routers, servers etc. 

Other Fees 

Other fees include, but not limited to Overseas Student Health Cover (OSHC) and homestay/airport pickup fees (where applicable). 

OSHC 

Overseas Student Health Cover, is required for all international student studying in Australia. 

Performance objective 

Tasks and outcomes that staff needs to achieve as a result of fulfilling their duties and responsibilities. 

Provider default 

 

Refers to the circumstances where EIA fails to start the course or the course ceases to be provided after commencement and no alternative course can be offered and accepted by the student. 

Partner 

Business or professional organizations that offer work integrated learning activities for EIA students 

Payment Schedule 

 

Students may sign a schedule which allows students to pay tuition fees in instalment. If a student is in breach of their payment schedule, EIA reserves the right to cancel the agreement and pursue the entire course fees owed. 

Payment plan 

A scheduled payment of fees over a specific period. 

Plagiarism 

 

An incident that occurs when a staff/student, intentionally or unintentionally, use the work of another individual as his/her own original work and fail to acknowledge the source of the information or the author. Plagiarism may include collusion, contract cheating, or other acts of misconduct that wrongly represent the work of other individuals. 

Policy document 

 

An organization-level document in the form of a policy, procedure, manual, guidelines or instruction that provides information about how things are carried out within EIA. 

Procurement 

 

The process used to attain resources, including human resource, materials, facilities and services. It includes the features of planning, design, selection of suppliers, contract management, finance and other related functions. 

Purchasing 

The acquisition process for goods, services through the act of purchasing, leasing and licensing. 

Purchaser 

A person who has used petty cash either via cash advance or reimbursement. 

Progress rate 

 

The percentage of actual student load (EFTSL) for units of study that are passed to all units of study completed (passed + failed + withdrawn),in the last academic year or 12 month period. 

  • R1 = Actual student load (EFTSL) for units of study that are passed in the last academic year or 12 month period 
  • R2 = Actual student load (EFTSL) for units of study that are failed in the last academic year or 12 month period 
  • R3 = Actual student load (EFTSL) for units of study that are withdrawn in the last academic year or 12 month period 
  • Progress rate 

Purchase Originator 

A EIA staff member who needs to obtain goods and services for themselves or on behalf of other people. 

Purchase Officer 

 

A staff member who is nominated by EIA has responsibility for purchasing tasks and activities that support the buying demands of Purchase Originator in line with EIA policy and procedure. 

Purchase Application 

A Purchase Application form is to be submitted for approval prior to make the purchase. 

Petty Cash Officer 

A person who has delegated authority by the Finance Manager to manage the petty cash float. 

PRISMS 

Provider Registration and International Student Management System 

PCI DSS 

 

Payment Card Industry Data Security Standards: a security standard with a set of requirement that must be followed by organizations that process payment card data. 

Quotation 

A formal document provided by the supplier detailing the goods or services that will be provided for a specified price, within a specified period of time. 

Referencing 

Acknowledgement of information sources in academic work to give credit to the original author(s) of the source. 

Reimbursement 

Reimbursement is an act of compensating EIA staff for an expense. Staff is reimbursed for out-of-pocket expenses when the staff assumes those expenses through employment or in an account of fulfilling the duties for EIA. 

Review of Grade 

 

A formal process of reviewing a grade awarded to a student for a unit. This may only be undertaken after Release of Grade and after either an Informal Consultation or a viewing of the relevant examination script. 

Response Strategy 

 

A strategy that outlines optimal strategic responses to the major threats to people, reputation, assets or earnings that might be faced by the Crisis Management Team. 

Risk 

A risk is the chance of something happening that will have an impact on objectives. It is measured by consequences and likelihood. In the safety and security context, risk should be thought of like the safety consequence of a given severity, and the likelihood of that particular consequence is occurring. 

Risk Assessment 

 

The process of identifying the different types of risks or hazards that may affect the institution, including: 

  • hazard identification, the determination of potential risks, hazard events, or liabilities; 
  • hazard characterization, the evaluation of which personnel, property, income or assets are most vulnerable to injury or damage from these hazards by severity and frequency; 
  • exposure assessment, estimation of potential losses; and 
  • risk characterization, the prioritization of various risk exposures. 

Risk management 

 

The policies, procedures, and practices associated with the identification, analysis, and assessment of risk exposures and appropriate strategies to eliminate, control, minimize or avoid unacceptable risk. Control strategies might include such areas such as risk assumption, risk avoidance, risk retention, risk transfer, or any other strategy/strategies to manage future events. 

Risk management Process 

 

Surveying, Identifying, analyzing, evaluating, prioritizing and planning for risks not to turn into issues. Sometimes assigning and delegating an overseer of outstanding risks. 

Recognition of prior learning (RPL) 

 

Stages of a student’s previous learning, such as formal, informal or non-formal learning to assess and granting credit toward the student’s study application. 

Results 

Summary of student performance across the unit or course. 

Risks and Effects of uncertainty on objectives 

 

  • An effect comes from choices that result in either positive or negative consequences; 
  • Objectives may have different aspects and can apply at different levels;  
  • Uncertainty is doubt, unawareness and misunderstanding of knowledge in a situation. 

Risk acceptance 

A retention strategy of prioritizing and budgeting of small risks that are unlikely to develop into issues. 

Risk analysis 

Technique used to identify, assess and analyze business projects or initiatives to prevent negative risks. 

Risk assessment 

 

Process of identifying significant hazardous risks, assessing significant and potential risks and implementing control measures to reduce negative risks.  

Risk control 

Helps to reduce, neutralize and eliminate identified risks and includes allocating business resources to limit loss. 

Risk evaluation 

Determining and analyzing identified hazardous risks of their probability of further hazards and the consequences affected by such risks. 

Risk identification 

Tools and techniques used in order to judge and communicate decisions based on the strengths, weaknesses, opportunities and threats of risks. 

Risk treatment 

 

Process of creating new controls or amending existing control of risks. This involves avoidance, reduction, transfer, acceptance and sharing. Ultimately when risks are deemed as unacceptable, they should be treated immediately.         

RTO 

Recovery time Objectives is the time from which EIA declare a crisis/disaster to the time that the critical business function must be fully operational in order to avoid serious adverse impact on the EIA’s Higher Education operation and the financial loss.   

Staff 

A person who is employed by EIA 

Scholarship and Professional Development activities 

 

May comprise the following but not limited to: 

For teaching staff: 

  • Courses, seminars, workshops, conferences related to teaching and learning or the relevant discipline 
  • Internal and external workshops on: 
  • Curriculum design 
  • Assessment 
  • Development of marking rubrics 
  • Learning theories 
  • Teaching strategies 
  • Innovative teaching and curriculum design 
  • Research activities 
  • Compliance training 

Services 

Items that are intangible but represent an economic output excluding goods or money. 

Secured Access 

The control of a person’s right to enter a physical location or online environment, or use resources and amenities through an authenticated process. 

Sexual Harassment 

 

Any unwanted or unwelcome sexual behavior, which makes a person feel offended, humiliated or intimidated. It is not interaction, flirtation or friendship which is mutual or consensual. 

Supplier/Vendor 

 

The external party or entity providing the goods and services that will be due payment for the supply to EIA. Suppliers include Australian and non-Australian entities, sole-traders, firms, incorporated and publicly listed companies, GST registered and non-registered entities. Supplies can be manufacturers, distributors, franchisors, retailers, resellers, merchants, agents and individuals. An employee of EIA is not a Supplier. 

Staff profile 

 

Information about the current workforce in EIA, including categories such as employment type, age, gender, headcount, vacancies, turnover, workload etc. 

Student 

A person who is enrolled in a course or a unit at EIA. 

Succession chart 

A table to track succession plans for different roles in the EIA 

Study period 

A semester in which a student undertakes and completes units of study. 

Student representative 

The elected representatives of the students of EIA by the Student body. 

Student default 

 

Refers to circumstances where: 

  • The student does not start the course on the agreed course commencement date (and has not previously withdrawn); or 
  • the student withdraws from the course at the location (either before or after the agreed course commencement date); or  
  • EIA refuses to provide, or continue providing, the course to the student at the location because of one or more of the following: 
  • The student failed to pay the due amount to EIA; 
  • the student breached a condition of his/her student visa; 

misbehaviour by the student 

Student to staff ratio 

 

The ratio of total onshore coursework student load (EFTSL) to total onshore teaching only (TO) and teaching and research (T&R) staff full-time equivalent (FTE) employed by the provider, including casuals. 

Special Consideration 

 

The process by which an assessor takes into consideration the extenuating circumstances that may be impacting on a student’s academic performance, and the equitable adjustments to the student’s academic assessments accordingly. 

Specified credit 

Specific units or components of qualifications can specifically be granted as credit. 

Scholarship 

 

Activities concerned with gaining new or improved understanding, appreciation and insights into a field of knowledge, and engaging with keeping up to date with advances in the field according to the Higher Education Standards Framework (Threshold Standards) 2015. 

Scholarship and Professional Development activities 

 

May comprise the following but not limited to: 

For teaching staff: 

  • Courses, seminars, workshops, conferences related to teaching and learning or the relevant discipline 
  • Internal and external workshops on: 
  • Curriculum design 
  • Assessment 
  • Development of marking rubrics 
  • Learning theories 
  • Teaching strategies 
  • Innovative teaching and curriculum design 
  • Research activities 
  • Compliance training 

Other activities such as: 

  • One-to-one support 
  • Informal peer review 
  • Work assignment 

Inclusion in groups and networks 

Supplier 

 

A party that provides good(s) and services to EIA, including manufacturers, stockists, resellers, merchants, distributors, consultants and contractors. 

Supplementary Examination 

An examination offered to students that have been granted special consideration after failing a unit marginally. 

System 

MYOB 

Teach-out Plan 

 

A document that provide details of how a discontinued course will progress to be terminated and the approach undertaken to monitor and maintain student welfare and learning during the process. 

Torres Strait Islander 

A descendant of an indigenous inhabitant of the Torres Strait Islands according to the Aboriginal and Torres Strait Islander Act 2005. 

Trimester 

A specific period of time in which unit teaching, learning and assessment occurs. EIA operates three (3) trimesters in an academic year. 

Tuition Fees 

 

Tuition fees are compulsory fees for the delivery of the enrolled course, payable by the student to undertake the course. Students are responsible for the tuition fees specified in the Letter of Offer. Upon signing a student written agreement, students thereby accept payment for tuition fees. 

Underrepresented and disadvantaged groups 

 

Included, but not limited to the following: 

  • People with disability 
  • Aboriginals and Torres Strait Islanders 
  • Women 
  • People from the non-English speaking background 
  • People located in rural and remote areas 
  • People who are long-term unemployed 

 

Unit (of study) 

A unit is a single learning component that contributes towards the completion of a course. 

Unit Coordinator 

 

A staff member who is responsible for overseeing the delivery and administration of a unit. This ranges from pre-Trimester planning to ensure that lecturers each and assess units to a high and consistent quality and standard. 

Unit outline 

 

A document prepared by the Unit Coordinator that provides details of the unit, including a study schedule showing the weekly topics to be covered, the course learning outcomes, the unit learning outcomes, resources required, structure of assessment, assessment tasks and due dates, the mapping of unit learning outcomes to course learning outcomes, the mapping of assessment tasks to unit learning outcomes, course learning outcomes and graduate attribute. 

Users 

Any college students or staff or a member of the public that uses EIA’s ICT services and resources. 

Unspecified credit 

Credit given as part of non-compulsory units towards either a program or a qualification. 

VEVO 

Visa Entitlement Verification Online 

Verbal Harassment 

 

  • Examples may include, but are not limited to: 
  • Sexual advances; 
  • Jokes, innuendos, either implicit or explicit; 
  • Racist remarks or slurs; 
  • Gossiping and spreading rumors; 
  • Comments or ridicules about an individual’s disability, marital status, sexuality, age, race or religion; 
  • Repeated and unwanted personal questions; 
  • Demeaning or belittling someone’s performance at work or job contribution in public, such as a team meeting; 
  • Threats, insults or other types of language abuse; 
  • Offensive, abusive, and obscene language; 
  • Obscene and uninvited phone calls, unsolicited emails, letters, faxes, social media posts, including all correspondences or communication. 

Work Integrated Learning (WIL) 

 

Is a term that applies to any given educational task or activity that complies within the context of the Higher Education Standards Framework (Threshold Standards) 2015 (HES Framework), encompassing student workplace learning and arrangements for work placements. 

Work of art 

Includes painting, artistic photographs, drawings, sculptures and others of that nature. 

Workplace Harassment 

 

Harassment is any belittling behavior which offends, humiliates, threatens or intimidates an individual or a group of persons and causes an unfriendly or unpleasant workplace. When a person is a subject of harassment, their ability to perform their duties is affected as they are stressed and suffer from consequential health problems. Harassment is not limit to intentional behaviors only but may result from behaviors which are not intended to cause any harm, such as jokes or unsolicited attention, which does not require a genuine harmful intention to constitute harassment. 

WIL Provider 

An employer who agrees to provide a work experience under an arranged written agreement with EIA and EIA students. 

WIL Agreement 

 

As from 1 January 2010, the National Employment Standards apply to all workplace agreements. Both parties must reach and comply with an agreement under the new Australian laws. AWAs (Australian Workplace Agreements) and ITEAs (Individual Transitional Employment Agreements) no longer legally exist. Fair work enterprise bargains/agreements are currently in operation. 

WIL Mentor 

A person assigned to assist and act as a key role model for a student to emulate professional workplace conduct. 

WIL Supervisor 

 

A person who acts as a guide for the daily activities of student placement positions. Supervisors are required to ensure explicit knowledge and experience is achieved while the student is undertaking a work placement.