Current Students

Student Support Contacts

Student Support Contacts Operation hours: 9am-5pm

Support needed Contact point
General inquiries +61 3 9041 3050
Academic Lecturers and/or Course Coordinators
Study skills, personal issues als@eia.edu.au
Moodle, ProQuest database itsupport@eia.edu.au
Student college email account, IT, computers itsupport@eia.edu.au
Enrolment changes (i.e. suspension & withdrawal), visa issues, CoEs studentservices@eia.edu.au
Special and disability needs acadop@eia.edu.au
Timetabling acadop@eia.edu.au
Academic records (general questions), graduation acadop@eia.edu.au
Library studentservices@eia.edu.au
Payment issues accountsreceivable@eia.edu.au
24 hours emergency contact 0404 707 681
Refunds studentservices@eia.edu.au
Grievance, complaints and appeals studentservices@eia.edu.au

Moodle

EIA uses Moodle as an effective academic learning management system, students can use their EIA username and password to log in the system and access materials for their courses, submit their assignments, having an online conversation with lecturers and other academic functions. Guidance on how to use Moodle step-by-step is presented at student orientation. For further guidance on how to use Moodle instruction files are readily available on EIA’s website. Click here to view Moodle instructions for Students.

Key Dates